PRIVACY POLICY

This Privacy Policy explains how HUMP Holdings ("HUMP Holdings", "we", "our", or "us") collects, uses, discloses, and protects your information when you use the AutoHUMP platform ("the Site").

By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect different types of information depending on how you interact with the Site.

This may include:

Personal information such as your name, email address, phone number, postal address, and country of residence
Account information including username, login email address, and password
Location data, including map-based coordinates selected by users
Technical information such as IP address, browser type, device information, and access times
User-generated content including advertisements, images, descriptions, reviews, comments, and other submitted materials
Usage data such as views, interactions, browsing activity, and other actions carried out within the platform

You may browse certain parts of the Site without providing personal information. However, registration is required to access key features such as posting advertisements, managing listings, and interacting with other users.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, maintain, and improve the Site and its services
To register and manage user accounts
To enable users to create, publish, edit, and manage listings
To facilitate communication between users
To personalize user experience and content
To monitor activity, detect fraud, prevent abuse, and maintain platform security
To send service-related notifications and updates
To provide marketing communications, subject to user preferences

3. User Content and Visibility

The Site allows users to publish and share information with other users.

By using the platform, you acknowledge and agree that:

Certain information, including listings, contact details, and location data, may be visible to other users
You are solely responsible for the accuracy, legality, and appropriateness of the information you choose to share
HUMP Holdings does not control, verify, or guarantee user-provided content
HUMP Holdings is not responsible for interactions, communications, or transactions between users

4. Login Identity and Email Address

Your registered email address may be used as your login username for accessing the Site. We may also maintain a separate internal numerical identifier for account management, security, and system integrity purposes.

Users may be allowed to update their registered email address. Where permitted, such changes may require verification before becoming effective. Once updated and verified, the new email address may become the new login credential for the account.

Internal system records, ownership links, activity history, and related account functions may continue to rely on a separate internal user identifier in order to preserve account continuity and platform integrity.

5. Location Data

The Site may collect and display location information based on user input.

Location data is provided by users and may include map coordinates
The accuracy of such data is not guaranteed
Users are responsible for verifying location details before relying on them

6. Direct Marketing

If you register on the Site, we may use your information to provide you with updates, promotions, and information about our services.

We may communicate with you through:

Email
SMS or other electronic messaging services
Other communication channels as they become relevant

You may opt out of marketing communications at any time, subject to any service-related messages that are necessary for account operation or security.

7. Disclosure of Information

We do not sell your personal information. However, we may disclose your information in the following circumstances:

To employees, contractors, and service providers who support the operation of the Site
Within HUMP Holdings group entities and affiliated entities
Where required by law, regulation, court order, or legal process
To protect our rights, property, safety, or that of our users or third parties
In connection with a merger, acquisition, restructuring, sale of assets, or similar business transfer
Where you have provided consent for such disclosure

We take reasonable steps to ensure that any third party receiving your information handles it securely and only for the intended purpose.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to:

Provide and maintain our services
Comply with legal and regulatory obligations
Resolve disputes
Enforce our agreements and platform policies

Users may request deletion of their accounts and associated data, subject to legal, technical, operational, and record-keeping requirements.

10. Your Rights

Subject to applicable law, you may have the right to:

Access and update your personal information
Request correction of inaccurate or incomplete data
Request deletion of your account and personal data
Opt out of marketing communications
Request changes to your registered email address, subject to verification and system controls

Requests may be subject to identity verification and other applicable legal or operational requirements.

11. Jurisdiction and Data Processing

Your information may be processed and stored in jurisdictions where HUMP Holdings operates or where its service providers operate.

By using the Site, you consent to such processing, storage, and transfer of information as necessary for the operation of the platform.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and your continued use of the Site after such changes become effective constitutes acceptance of the updated Privacy Policy.

13. Important Notice

HUMP Holdings does not guarantee the accuracy of user-provided information and is not responsible for any interactions, communications, arrangements, or transactions between users of the platform.

14. Reviews and User Interactions

The Site may allow users to submit reviews, comments, ratings, likes, dislikes, and other forms of user-generated feedback relating to vehicles, products, services, or other content available on the platform.

By submitting such content, you acknowledge and agree that:

All reviews, comments, and interactions represent the personal opinions of users and are not verified by HUMP Holdings
You are solely responsible for the content you submit, including its accuracy, legality, and appropriateness
You will not post false, misleading, defamatory, abusive, offensive, or unlawful content
HUMP Holdings does not endorse, support, or guarantee the accuracy of any user-generated content

HUMP Holdings reserves the right, at its sole discretion, to monitor, review, remove, restrict, or modify any user-generated content without prior notice, including content that violates our policies or is deemed inappropriate.

HUMP Holdings shall not be held responsible or liable for any user-generated content, including reviews, comments, ratings, or any consequences arising from such content or user interactions on the platform.

15. User Activity, Preferences, and Platform Analytics

The Site may collect, store, and process certain user activity and preference data in order to operate platform features, improve user experience, and maintain service quality.

This may include:

Advertisements added to a compare list
Advertisements saved to a watchlist or favorites list
Records of advertisement views, browsing history, and interaction activity within the platform
User-submitted ratings, feedback, or other indicators relating to the quality, relevance, or usefulness of advertisements

We may use this information to:

Provide and manage compare list, watchlist, and similar platform features
Improve content relevance, usability, and overall user experience
Monitor platform performance and user engagement
Assess advertisement quality, detect misuse, and support trust and safety measures
Generate internal reports, analytics, and aggregated insights for platform development and improvement

Such information may be associated with your account, device, session, or activity on the Site. In some cases, certain interaction data may also be collected from users who are not logged in, where technically necessary for analytics, performance monitoring, fraud prevention, or platform integrity purposes.

16. Offers, Financing, and Third-Party Services

The Site may provide features that allow users to receive offers, request financing options, or connect with third-party service providers, including leasing partners, financial institutions, or related service providers.

By using such features, you acknowledge and agree that:

Any offers, financing options, or related services are provided by independent third parties and not by HUMP Holdings
HUMP Holdings does not act as a lender, broker, or financial advisor
HUMP Holdings does not guarantee the availability, accuracy, approval, or terms of any offers provided by third parties

In order to facilitate such services, we may, with your consent, share relevant information with selected third-party providers. This may include personal details, contact information, and information related to your interest in specific advertisements or services.

Any engagement, agreement, or transaction between you and a third-party provider is solely between you and that provider. HUMP Holdings is not responsible or liable for any decisions, agreements, financial obligations, or outcomes arising from such interactions.

Third-party providers may have their own terms, conditions, and privacy policies, and you are encouraged to review them before proceeding with any offer or service.

17. Data Retention

We may retain archived versions of listings, including revisions and updates, for a limited period, typically up to three (3) years from the date of last activity, for purposes including system operation, fraud prevention, platform integrity, and dispute resolution.

Where a listing is reported, flagged, or subject to investigation, dispute, or legal process, we may retain related records for a longer period as reasonably necessary.

Historical listing data may include user-provided content, listing details, and related metadata at the time of publication or revision.

HUMP Holdings does not guarantee the availability, completeness, or accessibility of historical listing data beyond the applicable retention period.